Version User Scope of changes
Jun 17 2009, 9:49 AM EDT vicki_b 54 words added
Jun 17 2009, 8:33 AM EDT vicki_b 9 words added

Changes

Key:  Additions   Deletions


The University Park Libraries Service Desk knowledgebase (formerly called FAQs) serves as a repository of answers to commonly asked questions at service points in the University Libraries, primarily at University Park.

Try the Search function (top left) or the Navigation menu to the left. If you can't find the information you are looking for, use the ASK PSU chat window to the right to chat with someone at the Gateway Desk (Refresh the page if the chat window is empty.)

This knowledgebase is provided and maintained by Library Learning Services. Please contact us with updates, or let us know if you'd like to became a writer for your area.

Latest News & Announcements for Service Points
 ______________________________________________
Dewey Decimal Books have moved!

A&H Stacks - Level 2: the books that were shelved by DD have been removed from the stacks on Level 2. Some books are being re-cataloged with Library of Congress numbers and will be returned to the appropriate shelves. The remaining books have been moved to the Annex.
______________________________________________
Right to Know Report

Read the report here
______________________________________________
Film & Video Equipment Rental

Lately, we have been getting lots of questions regarding the rental of film and video equipment. The media equipment for rent is available through Mediatech (Media & Technology Support Services). MTSS now offers service in two locations:

1. 26 Willard Bldg -- open 7:45AM to 5PM (M-F)
2. (new) Wagner Annex -- open 7:45AM to 7PM (M-F)

Useful website: http://www.libraries.psu.edu/mtss/

Music and Media Center does not rent any equipment.
______________________________________________
Helping Students Access Library Databases
  • Do they have the VPN client installed on the computer they are using? If not direct them here for instructions.
  • Did they select the "ISP-to-PSU" connection in the VPN? If not and they do not see that option, ask that they reinstall the VPN.
  • Are they able to connect to other Access services (elion, mail, ANGEL)? If not, please ask them to call the ITS Help Desk at 31035 or 32494.
______________________________________________
International Financial Crisis - New Research Guide

Announcement from Russ Souchak, Social Sciences Library...

Getting questions about the International Financial Crisis? We've put together a page of resources we hope will help. The focus is on resources: generally, web sites which compile the news stories, agency/organization publications, and statistics that students may need for their research.

As this is a work in progress, please do not hesitate to let us know about your own favorite Global/International Financial Crisis web site - or other information resources related to this topic that we haven't yet added.