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May 21 2008, 11:36 AM EDT erimland 136 words deleted
May 20 2008, 4:08 PM EDT vicki_b

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The University Park Libraries Service Desk knowledgebase (formerly called FAQs) serves as a repository of answers to commonly asked questions at service points in the University Libraries, primarily at University Park.

Try the Search function (top left) or the Navigation menu to the left.

If you can't find the information you are looking for, use the chat window to the right to ASK! (Refresh the page if the chat window is empty.)

This information is provided and maintained by Library Learning Services. Please contact us with updates, or let us know if you'd like to became a writer for your area.

Latest News and Announcements for Service Points:

Update regarding printing in the library:
Beginning May 12, 2008 students will use their LionCash+ account to purchase additional pages for printing in ITS computer labs and classrooms and University Libraries locations at University Park as well as other locations participating in the ITS printing system. Using LionCash+ enables a quick and convenient way to purchase additional printing pages and replaces the old method of locating a signature station, agreeing to bursar billing and waiting for authorization to occur. With LionCash+ for printing, students will continue to receive 110 subsidized pages each semester. For complete details see the LionCash+ for printing site.

Reminder about using 'Save As':
We are in the final week of classes when students are finishing up papers. In the past, DLT has seen problems when a student opens a attachment in webmail which, by default, is saved to a temporary space on the computer. Therefore, when they save their file, it is not saving it back to their webmail but to that temp space that gets erased after they log off. This means that any changes are lost.

The solution is to do a Save As in Word, Excel, etc. and save to either a USB key drive or network drive. DLT cannot retrieve lost work for them. Please help students avoid the stress, disappointment, and loss of time by reminding them to use the Save As function when working on public computers.




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