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Service Desk Knowledgebase


The University Park Libraries Service Desk knowledgebase (formerly called FAQs) serves as a repository of answers to commonly asked questions at service points in the University Libraries, primarily at University Park.


Try the Search function (top left) or the Navigation menu to the left.

If you can't find the information you are looking for, use the chat window to the right to ASK! (Refresh the page if the chat window is empty.)

This information is provided and maintained by Library Learning Services. Please contact us with updates, or let us know if you'd like to became a writer for your area.

Latest News and Announcements for Service Points:

Update regarding printing in the library:
Beginning May 12, 2008 students will use their LionCash+ account to purchase additional pages for printing in ITS computer labs and classrooms and University Libraries locations at University Park as well as other locations participating in the ITS printing system. Using LionCash+ enables a quick and convenient way to purchase additional printing pages and replaces the old method of locating a signature station, agreeing to bursar billing and waiting for authorization to occur. With LionCash+ for printing, students will continue to receive 110 subsidized pages each semester. For complete details see the LionCash+ for printing site.








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